餐飲管(guan)理(li)的(de)基本方(fang)(fang)式：制(zhi)(zhi)定出適合飯(fan)(fan)店(dian)(dian)自(zi)身的(de)管(guan)理(li)制(zhi)(zhi)度與方(fang)(fang)法(fa)，更重(zhong)要的(de)就是要認(ren)識各種(zhong)管(guan)理(li)制(zhi)(zhi)度和方(fang)(fang)法(fa)，了解各種(zhong)制(zhi)(zhi)度產生的(de)背(bei)景，深入(ru)研究各種(zhong)制(zhi)(zhi)度適用的(de)條(tiao)件適合，不(bu)要先入(ru)為主(zhu)。管(guan)理(li)方(fang)(fang)法(fa)一(yi)定要適合飯(fan)(fan)店(dian)(dian)的(de)環境，由于各飯(fan)(fan)店(dian)(dian)的(de)環境不(bu)同(tong)，因(yin)此(ci)不(bu)可能(neng)(neng)有(you)哪一(yi)種(zhong)管(guan)理(li)制(zhi)(zhi)度能(neng)(neng)適用于各飯(fan)(fan)店(dian)(dian)。即使在同(tong)一(yi)飯(fan)(fan)店(dian)(dian)內部，對(dui)不(bu)同(tong)部門的(de)員(yuan)工有(you)時也要采用不(bu)同(tong)的(de)管(guan)理(li)方(fang)(fang)法(fa)。管(guan)理(li)制(zhi)(zhi)度也有(you)時間性，飯(fan)(fan)店(dian)(dian)住所的(de)情況常隨時間的(de)不(bu)同(tong)而(er)變化(hua)，管(guan)理(li)制(zhi)(zhi)度和方(fang)(fang)法(fa)必須因(yin)時、因(yin)地、因(yin)人而(er)變。飯(fan)(fan)店(dian)(dian)一(yi)般采用的(de)管(guan)理(li)方(fang)(fang)法(fa)有(you)：組織圖(tu)表(biao)、工作種(zhong)類、工作規范、工作時間表(biao)等等。巴黎的(de)初個(ge)現代(dai)餐廳“拉·圖(tu)爾內爾”于1765年開業(ye)，標(biao)志著餐飲管(guan)理(li)的(de)現代(dai)化(hua)起步。揚(yang)州包廂(xiang)餐飲管(guan)理(li)

餐(can)飲(yin)管(guan)理(li)的(de)(de)(de)托管(guan)管(guan)理(li)：俗(su)話說，國(guo)有(you)國(guo)法，家(jia)有(you)家(jia)規(gui)，那么食(shi)(shi)堂(tang)(tang)托管(guan)作為(wei)一(yi)個新興的(de)(de)(de)行(xing)業，也(ye)需要(yao)一(yi)定要(yao)規(gui)章制(zhi)(zhi)度(du)來制(zhi)(zhi)約(yue)員(yuan)工(gong)(gong)的(de)(de)(de)言行(xing)，保證客(ke)(ke)人的(de)(de)(de)飲(yin)食(shi)(shi)健康。下(xia)面(mian)，就以上(shang)海恩泉餐(can)飲(yin)管(guan)理(li)有(you)限(xian)公司為(wei)例(li)，簡單說明一(yi)下(xia)食(shi)(shi)堂(tang)(tang)托管(guan)的(de)(de)(de)一(yi)些管(guan)理(li)制(zhi)(zhi)度(du)：1.目的(de)(de)(de)：為(wei)了提(ti)高食(shi)(shi)堂(tang)(tang)管(guan)理(li)的(de)(de)(de)整體(ti)水平，為(wei)全(quan)(quan)(quan)體(ti)員(yuan)工(gong)(gong)提(ti)供衛(wei)生、放(fang)(fang)心(xin)、舒適、更好的(de)(de)(de)用(yong)餐(can)環(huan)境和(he)氛圍，維護和(he)確保員(yuan)工(gong)(gong)的(de)(de)(de)身(shen)體(ti)健康，特(te)制(zhi)(zhi)定本制(zhi)(zhi)度(du)。2.范圍：食(shi)(shi)堂(tang)(tang)工(gong)(gong)作人員(yuan)和(he)全(quan)(quan)(quan)體(ti)員(yuan)工(gong)(gong)采購及存(cun)(cun)儲(chu)制(zhi)(zhi)度(du)：1、嚴(yan)把采購質(zhi)量關，預防和(he)杜絕病(bing)從口(kou)入，不(bu)得采購霉變、腐壞、蟲蛀、有(you)毒、超(chao)過保質(zhi)期的(de)(de)(de)或衛(wei)生法禁(jin)止供應的(de)(de)(de)其他食(shi)(shi)品(pin)(pin)。防止食(shi)(shi)物中毒。2、 采購大(da)批(pi)主食(shi)(shi)或副食(shi)(shi)要(yao)求供貨單位提(ti)供衛(wei)生許(xu)可(ke)證，以便查驗(yan)，不(bu)得采購三(san)無產品(pin)(pin)。3、嚴(yan)格執行(xing)食(shi)(shi)品(pin)(pin)衛(wei)生制(zhi)(zhi)度(du)，對存(cun)(cun)放(fang)(fang)的(de)(de)(de)各類食(shi)(shi)品(pin)(pin)實行(xing)“隔(ge)離”，以免串味(wei)(wei)、走(zou)味(wei)(wei)或變質(zhi)。4、食(shi)(shi)堂(tang)(tang)庫房(fang)整齊清潔(jie)，分類存(cun)(cun)放(fang)(fang)，防鼠防潮。5、食(shi)(shi)品(pin)(pin)存(cun)(cun)放(fang)(fang)冰(bing)箱或冰(bing)柜時間不(bu)得多于48小時，嚴(yan)禁(jin)銷售隔(ge)夜飯菜。南通餐(can)飲(yin)管(guan)理(li)條例(li)餐(can)飲(yin)管(guan)理(li)將注重衛(wei)生和(he)食(shi)(shi)品(pin)(pin)安全(quan)(quan)(quan)，確保顧客(ke)(ke)的(de)(de)(de)健康和(he)安全(quan)(quan)(quan)。

餐飲(yin)(yin)(yin)管(guan)(guan)理(li)(li)的(de)(de)(de)(de)(de)(de)相(xiang)關課(ke)(ke)程(cheng)(cheng)(cheng)(cheng)：課(ke)(ke)程(cheng)(cheng)(cheng)(cheng)建(jian)設，課(ke)(ke)程(cheng)(cheng)(cheng)(cheng)性質(zhi)與(yu)作(zuo)(zuo)用。《餐飲(yin)(yin)(yin)服(fu)務(wu)(wu)與(yu)管(guan)(guan)理(li)(li)》的(de)(de)(de)(de)(de)(de)性質(zhi)：高職(zhi)酒店(dian)管(guan)(guan)理(li)(li)專業(ye)(ye)(ye)的(de)(de)(de)(de)(de)(de)專業(ye)(ye)(ye)必修(xiu)課(ke)(ke)。本課(ke)(ke)程(cheng)(cheng)(cheng)(cheng)體系(xi)一(yi)方面(mian)注重(zhong)知識性，培(pei)養(yang)學(xue)(xue)生(sheng)的(de)(de)(de)(de)(de)(de)專業(ye)(ye)(ye)知識和管(guan)(guan)理(li)(li)理(li)(li)論；另一(yi)方面(mian)注重(zhong)實踐性，培(pei)養(yang)學(xue)(xue)生(sheng)的(de)(de)(de)(de)(de)(de)操(cao)作(zuo)(zuo)能(neng)(neng)力(li)(li)和管(guan)(guan)理(li)(li)能(neng)(neng)力(li)(li)；同時(shi)注重(zhong)理(li)(li)論與(yu)實踐的(de)(de)(de)(de)(de)(de)結合(he)，培(pei)養(yang)學(xue)(xue)生(sheng)的(de)(de)(de)(de)(de)(de)應(ying)變能(neng)(neng)力(li)(li)和創新(xin)能(neng)(neng)力(li)(li)。這些(xie)知識和能(neng)(neng)力(li)(li)既符(fu)合(he)高技能(neng)(neng)人才(cai)培(pei)養(yang)目標的(de)(de)(de)(de)(de)(de)要(yao)求，又適應(ying)餐飲(yin)(yin)(yin)業(ye)(ye)(ye)職(zhi)業(ye)(ye)(ye)崗(gang)位群(qun)的(de)(de)(de)(de)(de)(de)任(ren)職(zhi)要(yao)求。《餐飲(yin)(yin)(yin)服(fu)務(wu)(wu)與(yu)管(guan)(guan)理(li)(li)》的(de)(de)(de)(de)(de)(de)作(zuo)(zuo)用：通過(guo)本課(ke)(ke)程(cheng)(cheng)(cheng)(cheng)的(de)(de)(de)(de)(de)(de)學(xue)(xue)習，使(shi)學(xue)(xue)生(sheng)掌握餐飲(yin)(yin)(yin)業(ye)(ye)(ye)務(wu)(wu)內(nei)容、工作(zuo)(zuo)標準，具(ju)備餐飲(yin)(yin)(yin)服(fu)務(wu)(wu)意識與(yu)管(guan)(guan)理(li)(li)意識，做到動(dong)手能(neng)(neng)力(li)(li)強，管(guan)(guan)理(li)(li)意識強，具(ju)備餐飲(yin)(yin)(yin)企業(ye)(ye)(ye)主要(yao)營業(ye)(ye)(ye)點基層督(du)導的(de)(de)(de)(de)(de)(de)素質(zhi)和管(guan)(guan)理(li)(li)能(neng)(neng)力(li)(li)。

餐(can)(can)(can)飲(yin)管(guan)理(li)歷史背景：在(zai)我國餐(can)(can)(can)飲(yin)管(guan)理(li)的雛形要追溯到秦漢，我國古(gu)代地廣人稀，為了(le)方便(bian)官差長途傳送文件，而(er)(er)設(she)立(li)的住宿與(yu)餐(can)(can)(can)食(shi)(shi)的驛站。真正(zheng)意義上的餐(can)(can)(can)飲(yin)管(guan)理(li)是在(zai)秦朝制(zhi)定貨幣政策后，民間社會開(kai)始有大規(gui)模(mo)的交易(yi)現象，市集(ji)應運產生(sheng)，民以(yi)食(shi)(shi)為天的本性自然在(zai)交易(yi)現象中(zhong)(zhong)流露(lu)無疑(yi)一(yi)交易(yi)的本質在(zai)為生(sheng)活(huo)(huo)餬口，而(er)(er)交易(yi)的性質則免不(bu)了(le)以(yi)物(wu)易(yi)物(wu)或以(yi)錢易(yi)物(wu)，所(suo)謂的「物(wu)」，自然就是指一(yi)些生(sheng)活(huo)(huo)用品(pin)與(yu)食(shi)(shi)物(wu)，既然食(shi)(shi)物(wu)可(ke)以(yi)從交易(yi)中(zhong)(zhong)獲得，餐(can)(can)(can)食(shi)(shi)販賣于焉蘊釀而(er)(er)生(sheng)，具體(ti)言中(zhong)(zhong)，餐(can)(can)(can)飲(yin)業宜溯源人類開(kai)始有交易(yi)現象之時，算來也有四千年的歷史了(le)。餐(can)(can)(can)飲(yin)管(guan)理(li)可(ke)以(yi)幫助餐(can)(can)(can)廳建立(li)良好的顧客關系，提供個性化的服務(wu)和關懷(huai)。

餐飲(yin)管(guan)(guan)(guan)(guan)(guan)理(li)(li)法：1.預算(suan)與財(cai)(cai)務管(guan)(guan)(guan)(guan)(guan)理(li)(li)：預算(suan)每月經營(ying)(ying)費(fei)(fei)用(yong)：人(ren)(ren)資費(fei)(fei)用(yong)，成本費(fei)(fei)用(yong)，不確定(ding)(ding)費(fei)(fei)用(yong)，并以預算(suan)的(de)(de)(de)(de)結(jie)果做為當月的(de)(de)(de)(de)運行(xing)費(fei)(fei)用(yong)。財(cai)(cai)務管(guan)(guan)(guan)(guan)(guan)理(li)(li)：要求賬目相符，每個(ge)環節都以書面做依(yi)據，制(zhi)定(ding)(ding)一(yi)套可(ke)行(xing)的(de)(de)(de)(de)管(guan)(guan)(guan)(guan)(guan)理(li)(li)制(zhi)度，流(liu)程，有章必循(xun)。2.動力管(guan)(guan)(guan)(guan)(guan)理(li)(li)：也就(jiu)是激發(fa)一(yi)種統(tong)一(yi)的(de)(de)(de)(de)團隊精(jing)神(shen)與企業(ye)的(de)(de)(de)(de)生命力，凝聚(ju)力，要創(chuang)(chuang)造使下屬(shu)愿意(yi)接受并不斷盡力他(ta)全力去(qu)工作的(de)(de)(de)(de)態(tai)度行(xing)為。3.資產管(guan)(guan)(guan)(guan)(guan)理(li)(li)：資產管(guan)(guan)(guan)(guan)(guan)理(li)(li)也屬(shu)成本控制(zhi)，首先了解自己范圍內的(de)(de)(de)(de)設(she)施設(she)備，電器用(yong)具(ju)等，物品數(shu)量，使用(yong)年限，完好度如何，然后分配到(dao)(dao)人(ren)(ren)，責任到(dao)(dao)人(ren)(ren)，維護并保養自己承擔(dan)的(de)(de)(de)(de)物品就(jiu)可(ke)以完全達到(dao)(dao)預期的(de)(de)(de)(de)效果。4.經營(ying)(ying)管(guan)(guan)(guan)(guan)(guan)理(li)(li)：此餐飲(yin)管(guan)(guan)(guan)(guan)(guan)理(li)(li)是飯店的(de)(de)(de)(de)命脈(mo)，也是飯店營(ying)(ying)銷的(de)(de)(de)(de)重點(dian)，所謂經營(ying)(ying)定(ding)(ding)位要符合(he)市場發(fa)展(zhan)，并以創(chuang)(chuang)新(xin)加固(gu)經營(ying)(ying)管(guan)(guan)(guan)(guan)(guan)理(li)(li)。并不斷的(de)(de)(de)(de)創(chuang)(chuang)新(xin)產品，招攬客(ke)(ke)(ke)源與穩定(ding)(ding)客(ke)(ke)(ke)源。餐飲(yin)管(guan)(guan)(guan)(guan)(guan)理(li)(li)的(de)(de)(de)(de)未來(lai)發(fa)展(zhan)將繼續關注顧客(ke)(ke)(ke)體驗(yan)和創(chuang)(chuang)新(xin)，以滿足(zu)不斷變化的(de)(de)(de)(de)消費(fei)(fei)者需求。揚州包(bao)廂(xiang)餐飲(yin)管(guan)(guan)(guan)(guan)(guan)理(li)(li)

餐飲管理(li)能通過定期舉辦主題活動(dong)，吸引顧客(ke)參與，提升(sheng)餐廳口(kou)碑和客(ke)流(liu)量。揚州包廂餐飲管理(li)

餐(can)(can)飲(yin)管(guan)理的(de)(de)(de)方(fang)法：1.組織圖表(biao)，組織圖表(biao)表(biao)示了崗位(wei)和(he)(he)(he)職(zhi)(zhi)(zhi)(zhi)(zhi)責的(de)(de)(de)基(ji)本(ben)分類(lei)和(he)(he)(he)關系，是(shi)(shi)組織形式的(de)(de)(de)機構圖，但有某些局限性，如各層次的(de)(de)(de)職(zhi)(zhi)(zhi)(zhi)(zhi)權范圍(wei)(wei)和(he)(he)(he)職(zhi)(zhi)(zhi)(zhi)(zhi)責，地位(wei)相同的(de)(de)(de)兩個(ge)職(zhi)(zhi)(zhi)(zhi)(zhi)員(yuan)(yuan)之(zhi)間(jian)(jian)(jian)(jian)(jian)的(de)(de)(de)非直線關系或不(bu)同部門的(de)(de)(de)職(zhi)(zhi)(zhi)(zhi)(zhi)員(yuan)(yuan)之(zhi)間(jian)(jian)(jian)(jian)(jian)的(de)(de)(de)間(jian)(jian)(jian)(jian)(jian)接關系皆不(bu)明(ming)顯。由(you)于這個(ge)原因，各種(zhong)(zhong)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)的(de)(de)(de)描述和(he)(he)(he)組織手冊是(shi)(shi)對(dui)組織圖標(biao)的(de)(de)(de)重要補充說(shuo)(shuo)明(ming)。2.工(gong)(gong)(gong)作(zuo)(zuo)(zuo)種(zhong)(zhong)類(lei)，工(gong)(gong)(gong)作(zuo)(zuo)(zuo)種(zhong)(zhong)類(lei)是(shi)(shi)反映所(suo)需(xu)技能和(he)(he)(he)職(zhi)(zhi)(zhi)(zhi)(zhi)位(wei)職(zhi)(zhi)(zhi)(zhi)(zhi)責的(de)(de)(de)說(shuo)(shuo)明(ming)。對(dui)員(yuan)(yuan)工(gong)(gong)(gong)的(de)(de)(de)定向(xiang)培(pei)訓，對(dui)完(wan)成工(gong)(gong)(gong)作(zuo)(zuo)(zuo)評估，對(dui)制定工(gong)(gong)(gong)資(zi)等(deng)級，對(dui)確定職(zhi)(zhi)(zhi)(zhi)(zhi)權和(he)(he)(he)職(zhi)(zhi)(zhi)(zhi)(zhi)責的(de)(de)(de)范圍(wei)(wei)都有幫助。工(gong)(gong)(gong)作(zuo)(zuo)(zuo)種(zhong)(zhong)類(lei)說(shuo)(shuo)明(ming)包(bao)括鑒定數據(ju)、工(gong)(gong)(gong)作(zuo)(zuo)(zuo)概要、職(zhi)(zhi)(zhi)(zhi)(zhi)責和(he)(he)(he)要求(qiu)。3.工(gong)(gong)(gong)作(zuo)(zuo)(zuo)規(gui)范：工(gong)(gong)(gong)作(zuo)(zuo)(zuo)規(gui)范是(shi)(shi)陳(chen)述一項工(gong)(gong)(gong)作(zuo)(zuo)(zuo)要達到的(de)(de)(de)標(biao)準，它(ta)包(bao)括工(gong)(gong)(gong)作(zuo)(zuo)(zuo)責任、工(gong)(gong)(gong)作(zuo)(zuo)(zuo)條件、個(ge)人資(zi)格(ge)等(deng)。4.工(gong)(gong)(gong)作(zuo)(zuo)(zuo)時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)：工(gong)(gong)(gong)作(zuo)(zuo)(zuo)時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)是(shi)(shi)員(yuan)(yuan)工(gong)(gong)(gong)要完(wan)成的(de)(de)(de)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)的(de)(de)(de)概念，附有工(gong)(gong)(gong)作(zuo)(zuo)(zuo)過程說(shuo)(shuo)明(ming)和(he)(he)(he)時(shi)間(jian)(jian)(jian)(jian)(jian)要求(qiu)，是(shi)(shi)經理與員(yuan)(yuan)工(gong)(gong)(gong)交流(liu)的(de)(de)(de)一種(zhong)(zhong)方(fang)式。有三(san)種(zhong)(zhong)基(ji)本(ben)的(de)(de)(de)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)，即個(ge)人時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)、日(ri)常時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)和(he)(he)(he)組織時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)，工(gong)(gong)(gong)作(zuo)(zuo)(zuo)時(shi)間(jian)(jian)(jian)(jian)(jian)表(biao)的(de)(de)(de)內容(rong)包(bao)括：姓名、工(gong)(gong)(gong)作(zuo)(zuo)(zuo)時(shi)間(jian)(jian)(jian)(jian)(jian)、職(zhi)(zhi)(zhi)(zhi)(zhi)務、受誰(shui)監督、由(you)誰(shui)換班、休(xiu)(xiu)息日(ri)、用餐(can)(can)時(shi)間(jian)(jian)(jian)(jian)(jian)、休(xiu)(xiu)息時(shi)間(jian)(jian)(jian)(jian)(jian)、各段時(shi)間(jian)(jian)(jian)(jian)(jian)要做的(de)(de)(de)工(gong)(gong)(gong)作(zuo)(zuo)(zuo)內容(rong)等(deng)。揚州包(bao)廂餐(can)(can)飲(yin)管(guan)理

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