由(you)(you)于(yu)我首先在(zai)餐(can)(can)飲(yin)(yin)(yin)部(bu)進(jin)行(xing)(xing)(xing)培(pei)(pei)(pei)(pei)訓(xun)(xun)和(he)鍛煉，所以以下(xia)的(de)(de)部(bu)門培(pei)(pei)(pei)(pei)訓(xun)(xun)主要有(you)感于(yu)餐(can)(can)飲(yin)(yin)(yin)部(bu)的(de)(de)集(ji)中(zhong)培(pei)(pei)(pei)(pei)訓(xun)(xun)，客房部(bu)和(he)餐(can)(can)廳的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)留待其他同(tong)(tong)學(xue)進(jin)行(xing)(xing)(xing)總結和(he)報道吧。一是(shi)餐(can)(can)飲(yin)(yin)(yin)部(bu)的(de)(de)部(bu)門培(pei)(pei)(pei)(pei)訓(xun)(xun)的(de)(de)內容要比(bi)人(ren)(ren)力資(zi)源(yuan)部(bu)的(de)(de)集(ji)中(zhong)培(pei)(pei)(pei)(pei)訓(xun)(xun)多(duo)得多(duo)。或許由(you)(you)于(yu)不同(tong)(tong)類型的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)的(de)(de)原因吧，當(dang)然人(ren)(ren)力資(zi)源(yuan)部(bu)的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)內容已經(jing)很多(duo)了，同(tong)(tong)學(xue)們都有(you)點受不了，稱之為魔(mo)鬼(gui)訓(xun)(xun)練(lian)。但是(shi)到了餐(can)(can)飲(yin)(yin)(yin)部(bu)的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)更是(shi)魔(mo)鬼(gui)式的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)，把餐(can)(can)飲(yin)(yin)(yin)服務(wu)的(de)(de)基本(ben)(ben)技能逐一進(jin)行(xing)(xing)(xing)考(kao)核、再(zai)強(qiang)化，比(bi)如托盤(pan)持重兩瓶5升(sheng)的(de)(de)可(ke)樂，五分鐘(zhong)端托，同(tong)(tong)學(xue)們紛紛都累得不行(xing)(xing)(xing)，只有(you)個別女(nv)同(tong)(tong)學(xue)和(he)有(you)些男同(tong)(tong)學(xue)可(ke)以符合要求。由(you)(you)此可(ke)以看出來(lai)，基本(ben)(ben)身(shen)體素質對于(yu)酒店行(xing)(xing)(xing)業的(de)(de)從業人(ren)(ren)員來(lai)說(shuo)是(shi)很重要的(de)(de)。管理區的(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)由(you)(you)總經(jing)理負責，主要面向餐(can)(can)飲(yin)(yin)(yin)中(zhong)心經(jing)理、廚師長、主管等。寧(ning)波音樂餐(can)(can)廳餐(can)(can)飲(yin)(yin)(yin)服務(wu)流程

培訓內容(rong)具(ju)(ju)體(ti)得多(duo)。以上培訓內容(rong)事無(wu)巨細，基本上是(shi)(shi)全實踐(jian)的操作(zuo)與處(chu)(chu)理(li)方式。很多(duo)都具(ju)(ju)體(ti)到(dao)每一(yi)個字和每一(yi)句(ju)話。而且基本都培訓者的具(ju)(ju)體(ti)示范(fan)和同學(xue)們的發言，同時從這里上午開始，是(shi)(shi)一(yi)邊理(li)論和基本操作(zuo)規范(fan)的講解與討論，一(yi)邊是(shi)(shi)到(dao)相(xiang)應的部(bu)門和餐廳進行實際(ji)的對客(ke)服(fu)(fu)(fu)務，正(zheng)所謂“理(li)論聯(lian)系實際(ji)”。從領用(yong)物(wu)品、擺臺、傳菜(cai)、值(zhi)臺服(fu)(fu)(fu)務，到(dao)餐后(hou)服(fu)(fu)(fu)務與處(chu)(chu)理(li)，從迎賓到(dao)送客(ke)，從基本的菜(cai)點知識到(dao)具(ju)(ju)體(ti)服(fu)(fu)(fu)務問題的處(chu)(chu)理(li)，從基本服(fu)(fu)(fu)務到(dao)基本服(fu)(fu)(fu)務管(guan)理(li)。事無(wu)巨細，同學(xue)們問的多(duo)、聽的多(duo)、看的多(duo)、做的多(duo)、想的多(duo)。餐飲(yin)部(bu)經理(li)是(shi)(shi)手把(ba)手進行教授(shou)，對同學(xue)們進行具(ju)(ju)體(ti)的指導。江蘇音樂餐廳餐飲(yin)服(fu)(fu)(fu)務管(guan)理(li)學(xue)員(yuan)將(jiang)學(xue)習如何應對人員(yuan)管(guan)理(li)和團隊協作(zuo)中的挑戰(zhan)和問題。

餐(can)飲服務(wu)監(jian)(jian)(jian)(jian)管與公共(gong)(gong)場所(suo)監(jian)(jian)(jian)(jian)管的(de)(de)(de)交叉，在老的(de)(de)(de)“衛(wei)生(sheng)防(fang)疫站”存在時期，防(fang)疫站內部設立的(de)(de)(de)科(ke)室有(you)公共(gong)(gong)場所(suo)監(jian)(jian)(jian)(jian)督(du)和食品衛(wei)生(sheng)監(jian)(jian)(jian)(jian)督(du)等諸多科(ke)室，由于(yu)餐(can)館(guan)、茶館(guan)等又同(tong)時屬于(yu)公共(gong)(gong)場所(suo)范疇(chou)，并且相關法律法規都是衛(wei)生(sheng)行(xing)(xing)政部門(men)執行(xing)(xing)，所(suo)以涉(she)(she)及(ji)到(dao)茶館(guan)等公共(gong)(gong)場所(suo)的(de)(de)(de)，食品衛(wei)生(sheng)科(ke)就(jiu)不(bu)去監(jian)(jian)(jian)(jian)管，同(tong)時涉(she)(she)及(ji)到(dao)餐(can)館(guan)的(de)(de)(de)，公共(gong)(gong)場所(suo)也不(bu)去監(jian)(jian)(jian)(jian)管，只由一(yi)個科(ke)室監(jian)(jian)(jian)(jian)管。同(tong)時面臨上(shang)述問題(ti)的(de)(de)(de)，還有(you)學(xue)校衛(wei)生(sheng)監(jian)(jian)(jian)(jian)督(du)。隨著餐(can)飲服務(wu)業許可監(jian)(jian)(jian)(jian)管從(cong)衛(wei)生(sheng)監(jian)(jian)(jian)(jian)督(du)機構劃分(fen)到(dao)食藥(yao)機構后，兩家(jia)對(dui)上(shang)述管理相對(dui)人(ren)分(fen)別展開監(jian)(jian)(jian)(jian)管活動。

結(jie)合(he)工作實際，開發實用(yong)課程，培訓(xun)的(de)目的(de)是(shi)為了(le)提高工作效率，使管(guan)(guan)理(li)更加規范(fan)有效。7月份，根(gen)據各(ge)餐廳管(guan)(guan)理(li)層執(zhi)(zhi)行(xing)不(bu)到位(wei)的(de)現(xian)(xian)象開發了(le)《執(zhi)(zhi)行(xing)力》課程，使管(guan)(guan)理(li)人(ren)員(yuan)從根(gen)本(ben)上認(ren)識(shi)(shi)到“好(hao)的(de)制度，要(yao)有好(hao)的(de)執(zhi)(zhi)行(xing)力”，并結(jie)合(he)各(ge)餐廳執(zhi)(zhi)行(xing)力不(bu)夠的(de)具體表現(xian)(xian)以及同行(xing)業先進企業對(dui)執(zhi)(zhi)行(xing)力的(de)貫徹，以案例分析的(de)形式進行(xing)剖(pou)析，使管(guan)(guan)理(li)者認(ren)識(shi)(shi)到“沒(mei)有執(zhi)(zhi)行(xing)力，就沒(mei)有競爭力”的(de)重要(yao)道理(li)，各(ge)級(ji)管(guan)(guan)理(li)人(ren)員(yuan)對(dui)執(zhi)(zhi)行(xing)力有了(le)全新的(de)認(ren)識(shi)(shi)和(he)理(li)解，在管(guan)(guan)理(li)思想上形成了(le)一(yi)致。我們注(zhu)重員(yuan)工的(de)階段性發展(zhan)，提供特色(se)專業培訓(xun)和(he)主題論壇。

餐(can)(can)(can)(can)(can)(can)飲(yin)服(fu)務(wu)許可按餐(can)(can)(can)(can)(can)(can)飲(yin)服(fu)務(wu)經(jing)(jing)(jing)營(ying)者的(de)(de)(de)業態和(he)規模實(shi)施分類(lei)管(guan)理(li)。分類(lei)方式如下(xia)：餐(can)(can)(can)(can)(can)(can)館(guan)（含(han)(han)酒(jiu)家、酒(jiu)樓(lou)、酒(jiu)店、飯莊等）：是(shi)指以飯菜（包(bao)括(kuo)中餐(can)(can)(can)(can)(can)(can)、西餐(can)(can)(can)(can)(can)(can)、日餐(can)(can)(can)(can)(can)(can)、韓餐(can)(can)(can)(can)(can)(can)等）為(wei)主要經(jing)(jing)(jing)營(ying)項目(mu)的(de)(de)(de)單位，包(bao)括(kuo)火(huo)鍋店、燒烤店等。1.特大(da)(da)型(xing)餐(can)(can)(can)(can)(can)(can)館(guan)：是(shi)指經(jing)(jing)(jing)營(ying)場(chang)所(suo)使(shi)(shi)用(yong)面(mian)積在(zai)(zai)3000㎡以上（不(bu)含(han)(han)3000㎡），或(huo)(huo)者就餐(can)(can)(can)(can)(can)(can)座(zuo)(zuo)(zuo)位數(shu)(shu)在(zai)(zai)1000座(zuo)(zuo)(zuo)以上（不(bu)含(han)(han)1000座(zuo)(zuo)(zuo)）的(de)(de)(de)餐(can)(can)(can)(can)(can)(can)館(guan)。2.大(da)(da)型(xing)餐(can)(can)(can)(can)(can)(can)館(guan)：是(shi)指經(jing)(jing)(jing)營(ying)場(chang)所(suo)使(shi)(shi)用(yong)面(mian)積在(zai)(zai)500～3000㎡（不(bu)含(han)(han)500㎡，含(han)(han)3000㎡），或(huo)(huo)者就餐(can)(can)(can)(can)(can)(can)座(zuo)(zuo)(zuo)位數(shu)(shu)在(zai)(zai)250～1000座(zuo)(zuo)(zuo)（不(bu)含(han)(han)250座(zuo)(zuo)(zuo)，含(han)(han)1000座(zuo)(zuo)(zuo)）的(de)(de)(de)餐(can)(can)(can)(can)(can)(can)館(guan)。3.中型(xing)餐(can)(can)(can)(can)(can)(can)館(guan)：是(shi)指經(jing)(jing)(jing)營(ying)場(chang)所(suo)使(shi)(shi)用(yong)面(mian)積在(zai)(zai)150～500㎡（不(bu)含(han)(han)150㎡，含(han)(han)500㎡），或(huo)(huo)者就餐(can)(can)(can)(can)(can)(can)座(zuo)(zuo)(zuo)位數(shu)(shu)在(zai)(zai)75～250座(zuo)(zuo)(zuo)（不(bu)含(han)(han)75座(zuo)(zuo)(zuo)，含(han)(han)250座(zuo)(zuo)(zuo)）的(de)(de)(de)餐(can)(can)(can)(can)(can)(can)館(guan)。4.小型(xing)餐(can)(can)(can)(can)(can)(can)館(guan)：是(shi)指經(jing)(jing)(jing)營(ying)場(chang)所(suo)使(shi)(shi)用(yong)面(mian)積在(zai)(zai)150㎡以下(xia)（含(han)(han)150㎡），或(huo)(huo)者就餐(can)(can)(can)(can)(can)(can)座(zuo)(zuo)(zuo)位數(shu)(shu)在(zai)(zai)75座(zuo)(zuo)(zuo)以下(xia)（含(han)(han)75座(zuo)(zuo)(zuo)）以下(xia)的(de)(de)(de)餐(can)(can)(can)(can)(can)(can)館(guan)。如面(mian)積與就餐(can)(can)(can)(can)(can)(can)座(zuo)(zuo)(zuo)位數(shu)(shu)分屬兩類(lei)的(de)(de)(de)，餐(can)(can)(can)(can)(can)(can)館(guan)類(lei)別(bie)以其(qi)中規模較大(da)(da)者計。餐(can)(can)(can)(can)(can)(can)飲(yin)服(fu)務(wu)培訓學校是(shi)專(zhuan)門(men)培訓餐(can)(can)(can)(can)(can)(can)飲(yin)服(fu)務(wu)人(ren)員的(de)(de)(de)機(ji)構。江蘇音樂(le)餐(can)(can)(can)(can)(can)(can)廳(ting)餐(can)(can)(can)(can)(can)(can)飲(yin)服(fu)務(wu)管(guan)理(li)

我們追求創新(xin)，不斷(duan)推動餐(can)飲服務行業的發(fa)展與進步(bu)。寧波音樂(le)餐(can)廳(ting)餐(can)飲服務流程

餐(can)(can)巾(jin)折花(hua)(hua)：餐(can)(can)巾(jin)折花(hua)(hua)的(de)(de)作(zuo)用(yong)，餐(can)(can)巾(jin)又名口(kou)布，是(shi)餐(can)(can)廳(ting)中常(chang)備的(de)(de)一(yi)種衛(wei)生用(yong)品，又是(shi)一(yi)種裝(zhuang)飾美(mei)化(hua)(hua)餐(can)(can)臺的(de)(de)藝(yi)術品，給就(jiu)餐(can)(can)者帶來美(mei)的(de)(de)享(xiang)受。其(qi)作(zuo)用(yong)主要(yao)有:頭一(yi)，口(kou)布花(hua)(hua)是(shi)一(yi)種衛(wei)生用(yong)品。賓客在進(jin)餐(can)(can)時，既可(ke)用(yong)其(qi)襯在胸前或鋪在腿(tui)膝上(shang)以(yi)防湯(tang)汁酒水(shui)玷污衣(yi)服(fu)(fu)，還可(ke)用(yong)其(qi)上(shang)后擦嘴搭手(shou)以(yi)保持自身整潔。折餐(can)(can)巾(jin)花(hua)(hua)形(xing)的(de)(de)基本要(yao)求(qiu)簡單美(mei)觀，折用(yong)方便;選形(xing)生動(dong)，形(xing)象逼真，各具特(te)點(dian)，刻意求(qiu)新，主次(ci)分明，變化(hua)(hua)多樣第(di)二，突(tu)了(le)主題。口(kou)布花(hua)(hua)的(de)(de)不同花(hua)(hua)形(xing)及擺設(she)，可(ke)以(yi)點(dian)化(hua)(hua)宴會(hui)主題和(he)標志主賓席(xi)位(wei)。賓客一(yi)步入餐(can)(can)廳(ting)就(jiu)可(ke)以(yi)從不同的(de)(de)花(hua)(hua)形(xing)中識別出自已(yi)的(de)(de)位(wei)置。美(mei)化(hua)(hua)席(xi)面。餐(can)(can)巾(jin)花(hua)(hua)不只是(shi)宴會(hui)擺臺的(de)(de)組(zu)成部分，而且是(shi)一(yi)種不可(ke)缺(que)找的(de)(de)裝(zhuang)飾第(di)三，品。可(ke)以(yi)起到渲染宴會(hui)氣氛，培養藝(yi)術傳染力的(de)(de)作(zuo)用(yong)，若口(kou)布花(hua)(hua)形(xing)與美(mei)味佳著(zhu)相互呼(hu)應協調一(yi)致(zhi)，美(mei)觀統一(yi)，則(ze)會(hui)收到美(mei)食美(mei)器的(de)(de)良好(hao)效果。寧波(bo)音(yin)樂餐(can)(can)廳(ting)餐(can)(can)飲(yin)服(fu)(fu)務流程

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